Frequently Asked Questions
Find answers to common questions about our logistics and freight forwarding services
What types of cargo do you handle?
We handle a wide range of cargo, including general shipments, liquid cargo, and dangerous goods (DG). Our team is trained to ensure safe, compliant, and efficient transport of all types of shipments with specialized expertise in complex cargo requirements.
Do you provide international shipping?
Yes. FreightEx Worldwide offers global logistics solutions, connecting over 200 destinations worldwide via air, sea, and express courier services. Our extensive network ensures seamless international shipping for businesses and individuals.
How do you handle dangerous goods (DG)?
Our team is fully trained and certified in DG handling, following IATA, IMO, and national regulations. We ensure proper packaging, documentation, and safe transportation of hazardous materials with strict compliance protocols and certified procedures.
Can you ship liquids and chemicals?
Yes. We provide specialized liquid and chemical shipping solutions with strict compliance and safety protocols to prevent spills, contamination, or damage. Our expertise ensures your liquid cargo arrives intact and compliant with international safety regulations.
Do you provide door-to-door delivery?
Yes. We offer end-to-end logistics solutions, including pickup, transportation, customs clearance, and final delivery to the destination. Our door-to-door services provide ultimate convenience for our clients.
How can I track my shipment?
FreightEx Worldwide provides real-time tracking for all shipments, allowing you to monitor your cargo from pickup to delivery. Our advanced tracking systems offer full visibility and regular updates throughout the shipping process.
What documentation is required for international shipments?
Our team handles all necessary documentation, including commercial invoices, packing lists, MSDS for liquid/DG cargo, and customs clearance papers. We ensure smooth cross-border shipping with complete documentation support.
How long does delivery take?
Delivery timelines vary depending on shipment type, destination, and chosen service (air, sea, courier). Our team will provide estimated transit times when booking your shipment and ensure timely delivery through our efficient logistics network.
Can you provide quotes for shipments?
Yes. You can contact us via email, phone, or our website to request a customized logistics quote tailored to your cargo and shipping requirements. We provide competitive pricing for all types of shipments.
Why should I choose FreightEx Worldwide?
We combine global reach, specialized cargo expertise, compliance, reliability, and personalized service to deliver seamless logistics solutions that meet your business needs. Our certified handling of dangerous goods and liquids, extensive network covering 200+ destinations, and customer-centric approach make us the trusted choice for international logistics.
Need any help?
Get in touch with our logistics experts for customized shipping solutions and professional guidance.
Contact Us