CANCELLATION POLICY

At FREIGHTEX WORLDWIDE PRIVATE LIMITED, we strive to provide the best logistics and shipping services. Please read our cancellation policy carefully:

1. Order Cancellation by Customer

• Customers can request a cancellation before the shipment is dispatched or service is initiated.
• Cancellation requests must be sent via email to info@freightexworldwide.com or through our website.
• Once the shipment is handed over to the carrier or service has started, cancellation may not be possible.

2. Cancellation Charges

• If cancellation is requested before processing, no charges will be applied.
• If the shipment has already been processed or booked, applicable cancellation charges may be deducted.

3. Order Cancellation by Company

• We reserve the right to cancel any order due to unforeseen circumstances such as incorrect information, regulatory issues, or service unavailability.
• In such cases, the customer will be notified promptly.

4. Refund on Cancellation

• If payment has been made and the order is successfully cancelled, the refund will be processed as per our Refund Policy.
• Refund timelines and method will be communicated accordingly.

Important Note

Cancellation requests are subject to verification and approval. For any assistance regarding cancellation of your shipment or service, please contact our customer support team immediately.

Contact Information

For cancellation requests or queries:

• Email: info@freightexworldwide.com
• Phone: +91 82087 54535
• WhatsApp: +91 82087 54535

We recommend submitting cancellation requests as early as possible to avoid any applicable charges.